- Contacting Server For Information Excel
- Microsoft Outlook Contacting The Server
- Powerpoint Contacting Server For Information
Problem: “Contacting the server for information” or “Getting your new Office ready for you” message box prompt for long periods of time while opening up Microsoft Office 365 applications.
If you have Word 2010, Word 2013, or Word for Mac 2011 you can prevent losing your changes by opening the document in the Word desktop application. Click Open in Word, copy your changes from Word for the web, and then paste them in the document in Word. When you save the document in Word, your changes are saved on the server. Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers.
Content Summary
Solution 1: Close the Message and Microsoft Office App
Solution 2: Disable “Use Office 2016 to sync Office files that I open” Option in OneDrive sync client
Reference
Solution 1: Close the Message and Microsoft Office App
Contacting Server For Information Excel
Step 1: Press CTRL + SHIFT + ESC key combination to open Task Manager.
Step 2: Select Microsoft Office App that is currently blocked from working because of the message box.
Microsoft Outlook Contacting The Server
Step 3: Click End Task button at the bottom of the dialog box. Your unsaved data in the app will be lost.
Microsoft Support. Restrict access to documents with Information Rights Management in Word. Word for Office 365 Word for Office 365 for Mac Word 2019 Word 2019 for Mac Word 2016 Word 2013 Word 2010 Word 2016 for Mac Word for Mac 2011 Word for iPad. And information about your permission rights to the licensing server. Information contained. Oct 02, 2018 Solved “Contacting the server for information” Show when open Office 356 App Posted by Solution Consultant October 2, 2018 October 3, 2018 Problem: “Contacting the server for information” or “Getting your new Office ready for you” message box prompt for long periods of time while opening up Microsoft Office 365 applications.
Step 4: Re-open Microsoft Office App.
Solution 2: Disable “Use Office 2016 to sync Office files that I open” Option in OneDrive sync client
For Windows, right click OneDrive icon in the taskbar > Settings > Office > uncheck Use Office 2016 to sync Office files that I open option.
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For Mac, click the OneDrive icon in the menu > ellipsis > Preferences > uncheck Use Office 2016 to sync Office files that I open option.
After unchecked this setting, all files will be synced by OneDrive sync client.
Reference
Powerpoint Contacting Server For Information
Microsoft Answer Community: Contacting the server for information.
Microsoft Office Support: Why am I getting the message “Contacting the server for information”?