• Went Away Synonyms
• Callas Went Away
• They All Just Went Away

• Download Microsoft Word for macOS 10.13 or later and enjoy it on your Mac. ‎A qualifying Office 365 subscription is required for Word, Excel, PowerPoint and Outlook. The trusted Word app lets you create, edit, view, and share your files with others quickly and easily.
• Microsoft word mac free download - Microsoft Word, Microsoft Word, Microsoft Word, and many more programs.
• 2019-10-25  Follow these steps to completely uninstall Office for Mac 2011 from your computer. Got rid of those and the updates went away, so all good now. I'll just say adios to my last Microsoft product and call it good. I had given Numbers a try many years ago and it lacked some features I wanted, but it appears it now has them.
• If the problem still occurs, quit Excel, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Excel.plist file to the trash. Quit all Office for Mac applications. On the Go menu, click Home. Open Library.

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Note

2020-4-5  Students and educators at eligible institutions can sign up for Office 365 Education for free, including Word, Excel, PowerPoint, OneNote, and now Microsoft Teams, plus additional classroom tools. Use your valid school email address to get started today. Office 365 works like you: everywhere. Update Office from the Mac App Store. If you downloaded Office from the Mac App Store, and have automatic updates turned on, your apps will update automatically. But you can also manually download the updates: Open the Mac App Store from your Dock or Finder. 2020-3-19  Keep in touch and stay productive with Teams and Office 365, even when you're working remotely. March 19, 2020. Keep in touch and stay productive with Teams and Office 365, even when you're working remotely. Saved document went away, help me get it back. I hope somebody has the answer here. I'm working on a Mac running OSX.

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

If you're looking for recent Word document recovery info, see:

• Recover your Office files (For versions through Office 2019)

For more on earlier versions of Word, see:

Resolution

To fix this problem, use the following methods in the order in which they're presented, as appropriate for your situation.

Method 1: Search for the original document

To do this, follow these steps, as appropriate for the version of Windows that you're running.

Windows 10 and Windows 7

1. Select Start, type the document name in the Start Search box (.doc or .docx), and then press Enter. If the File list contains the document, double-click the document to open it in Word.
2. If the File list does not contain the file, go to Method 2.

Method 2: Search for Word backup files

Word backup file names end with the .wbk extension. If the Always create backup copy option is selected, there may be a backup copy of the file.

Note

To locate this option:

• Word for Office 365, Word 2019, Word 2016, and Word 2013:Select File, then Options, and then Advanced. Scroll down to the Save section and select Always create backup copy.
• Word 2010:Select File, then Options. In the Save tab, select Always create backup copy.

To find the backup copy of the file, follow these steps:

1. Locate the folder in which you last saved the missing file.
2. Search for files that have the .wbk file name extension.

If there's no .wbk file in the original folder, search the computer for any .wbk files. To do this, follow these steps:

Windows 10 and Windows 7

1. Select Start, type *.wbk in the Start Search box, and then press Enter.
2. If the File list contains the backup file, repeat the steps in step 2 ('Search for files that have the .wbk file name extension') to open the file. If the File list does not contain the backup file, go to Method 3.

If you find any files that have the name 'Backup of' followed by the name of the missing file, use one of the following procedures, as appropriate for the version of Word that you're running.

Word for Office 365, Word 2019, Word 2016, and Word 2013

1. On the File menu, select Open, and then Browse. (In some versions, select Computer and then Browse.)
2. In the Files of type list (All Word Documents), select All Files.
3. Select the backup file that you found, and then select Open.

Word 2010

1. On the File menu, select Open.
2. In the Files of type list (All Word documents), select All Files.
3. Select the backup file that you found, and then select Open.

Method 3: Search for AutoRecover files

AutoRecover file names end with the .asd extension. By default, Word searches for AutoRecover files every time that it starts, and then it displays all that it finds in the Document Recovery task pane.

1. Use Word to automatically find the AutoRecover files. To do this, follow these steps:

   1. Right-click the taskbar, and then select Task Manager.

   2. On the Processes tab, select any instance of Winword.exe or Microsoft Word, and then select End Task or End Process. Repeat this step until you have exited all instances of Winword.exe and Word.

   3. Close the Windows Task Manager dialog box, and then start Word.

      If Word finds the AutoRecover file, the Document Recovery task pane opens on the left side of the screen, and the missing document is listed as 'document name [Original]' or as 'document name [Recovered].' If this occurs, double-click the file in the Document Recovery pane, select Save As on the File menu, and then save the document as a .docx file. Manually change the extension to .docx, if necessary, by right-clicking the file and selecting Rename.

2. If the Recovery pane does not open, manually search for AutoRecover files. To do this, use one of the following procedures, as appropriate for the version of Word that you're running.

   Word for Office 365, Word 2019, Word 2016, and Word 2013

   1. On the File menu, select Open, and then Browse.
   2. If you don't see your document listed, select Recover Unsaved Documents.

   Word 2010

   1. On the File menu, select Recent.
   2. If you don't see your document listed, select Recover Unsaved Documents.

3. If you can't locate an AutoRecover file in the location that is identified in the Folder name list, search your whole drive for any .asd files. To do this, follow these steps:

   Windows 10 and Windows 7

   1. Select Start, type .asd in the Start Search box, and then press Enter.
   2. If the File list does not contain AutoRecover files, go to Method 4.

   If you find any files that have the .asd extension, use one of the following procedures, as appropriate for the version of Word that you're running:

   Word 2019, Word 2016, or Word 2013

   1. On the File menu, select Open, and then Browse. (In some versions, select **Computer **and then Browse.)
   2. In the Files of type list (All Word Documents), select All Files.
   3. Select the .asd file that you found, and then select Open.

   Word 2010

   1. On the File menu, select Open.
   2. In the Files of type list (All Word Documents), select All Files.
   3. Select the .asd file that you found, and then select Open.

Note

If you find an AutoRecover file in the Recovery pane that does not open correctly, go to 'Method 6: How to troubleshoot damaged documents' for more information about how to open damaged files.

Method 4: Search for temporary files

Temporary file names end with the .tmp extension. To find these files, use one of the following procedure.

Windows 10 and Windows 7

1. Select Start, type .tmp in the Start Search box, and then press Enter.
2. On the Show only toolbar, select Other.
3. Scroll through the files and search for files that match the last few dates and times that you edited the document. If you find the document that you're looking for, go to 'Method 6: How to troubleshoot damaged documents' for more information about how to recover information from the file.

Method 5: Search for '~' files

Some temporary file names start with the tilde (~) character. To find these files, follow these steps:

Windows 10 and Windows 7

1. Select Start, type ~ in the Start Search box.

2. Select See more results.

   Scroll through the files, and look for any that may match the last few dates and times that you edited the document. If you find the document that you're looking for, go to 'Method 6: How to troubleshoot damaged documents' for more information about how to recover information from the file.

For information about how Word creates and uses temporary files, see Description of how Word creates temporary files.

Method 6: How to troubleshoot damaged documents

For information about how to troubleshoot damaged Word documents, see the following articles in the Microsoft Knowledge Base:

More information

You can lose a Word document in certain situations. For example, the document may be lost if an error occurs that forces Word to close, if you experience a power interruption while editing, or if you close the document without saving your changes.

Note Microsoft office 2011 mac download.

The whole document may be lost if you have not recently saved the document. If you have saved your document, you may lose only the changes that you made since the last save. Be aware that some lost documents may not be recoverable.

The AutoRecover feature in Word performs an emergency backup of open documents when an error occurs. Some errors can interfere with the AutoRecover functionality. The AutoRecover feature is not a substitute for saving your files.

We do not provide any utilities to recover deleted documents. However, some third-party utilities to recover deleted documents might be available on the Internet.

For more information about AutoRecover, see the following articles in the Microsoft Knowledge Base:

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

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Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you save a Word for Mac document, the application crashes or quits unexpectedly.

Resolution

Step 1: Download and install all Office updates

To obtain updates with Office for Mac applications, follow these steps:

Microsoft AutoUpdate for Mac, which comes with Office, can keep your Microsoft software up to date. When AutoUpdate is set to check for updates automatically on a daily, weekly, or monthly basis, there's no need to search for critical updates and information; AutoUpdate delivers them directly to your computer. To do this:

1. Start any Office for Mac application on your computer.
2. Click Help menu, click Check for Updates.

For additional information about Office for Mac updates, seeWhere and how to obtain Office for Mac software updates.

If the issue continues to occur, proceed to the next step.

Step 2: Check the hard disc name

Make sure that your hard disc has a name. The name cannot be all numbers but can contain numbers. The name must start with a letter. It must not contain any special characters, such as periods, commas, semi-colons, quotation marks, and so on.

Step 3: Save to a different location

If you are saving a file in your Documents folder, instead try saving the file to the desktop or to a different location.

Remember that there is a 255-character limit to the file name, and the path of the saved file is included in the name. For example, a file that is saved to the desktop has the path 'HDusersyour user nameDesktop.' These characters are counted toward the 255-character limit.

If you want to save to a network share or to an external device (such as a flash drive), first save the file to your local hard disc. If you can save the file to the hard disc (your Documents folder), there is nothing wrong with the Excel installation or with the file. If you cannot save to your local hard disc, go to step 3.

If you cannot save the file to an external device, contact Apple or the manufacturer of the external device. If you cannot save to a network share, contact the network administrator (your IT department) or the owner of the share. If you do not have an IT department and you want to save to a network, contact Microsoft Professional Support.

Step 4: Empty the AutoRecovery folder

Important

The location of certain files are different if you have Service Pack 2 (SP2) installed. To check if it is installed, open Word, and then click About Word from the Word menu. If the version number is 14.2.0 or above, you have Service Pack 2 and you should follow the Service Pack 2 steps when provided in this article.

If there are too many items in the AutoRecovery folder (userDocumentsMicrosoft User DataOffice 2008 AutoRecovery or Office 2010 AutoRecovery), this can cause memory problems and save problems because these files are loaded into memory when Word is started.

Move AutoRecovery files to the desktop or to another folder to see whether they are causing the problem. To do this, follow these steps:

To empty the AutoRecovery folder, follow these steps if have version 14.2.0 (also known as Service Pack 2) installed:

1. Quit all applications.

2. On the File menu, click New Folder.

   A new folder is created on the desktop. The folder will be called 'New Folder.'

3. On the Go menu, click Home.

4. Open Library.

   Note

   The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

5. Open Application Support, and then open Microsoft.

6. Open Office 2011 AutoRecovery.

7. On the Edit menu, click Select All.

8. Drag all files into 'New Folder' on the desktop.

   The AutoRecovery folder should be empty.

9. Open Excel for Mac 2011 and try to save a file.

   If you can save a file, review the contents of 'New Folder' to decide which files that you want to keep.

   If the problem continues to occur, go to the next method.

Went Away Synonyms

To empty the AutoRecovery folder, follow these steps if you do not have Service Pack 2 installed:

1. Quit all applications.

2. On the File menu, click New Folder.

   A new folder is created on the desktop. The folder will be called 'New Folder.'

3. On the Go menu, click Documents.

4. Open Microsoft User Data, and then open Office 2011 AutoRecovery.

5. On the Edit menu, click Select All.

6. Drag all files into 'New Folder' on the desktop.

   The AutoRecovery folder should be empty.

7. Open Excel for Mac 2011 and try to save a file.

   If you can save a file, review the contents of 'New Folder' to decide which files that you want to keep.

   If the problem continues to occur, go to the next method.

Step 5: Remove Word preferences

Note

Removing the preferences will remove any customizations that you made. These customizations include changes to toolbars and custom dictionaries and keyboard shortcuts that you created.

1. Quit all Microsoft Office for Mac applications.

2. On the Go menu, click Home.

3. Open Library.

   Note

   The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

4. Open Preferences.

5. Look for a file that is named com.microsoft.Word.plist.

6. If you locate the file, move it to the desktop. If you cannot locate the file, the application is using the default preferences.

7. If you locate the file and move it to the desktop, start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and then restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash.

8. Quit all Office for Mac applications.

9. On the Go menu, click Home.

10. Open Library.

    Note

    The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

11. Open Preferences, and then open Microsoft.

12. Locate the file that is named com.microsoft.Word.prefs.plist.

13. Move the file to the desktop.

14. Start Word, and then check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.prefs.plist file to the trash.

15. On the Go menu, click Home.

16. Open Library.

    Note

    The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

17. Open Application Support, and then open Microsoft.

18. Open Office, and then open User Templates.

19. Locate the file that is named Normal, and then move the file to the desktop.

20. Start Word, and then check whether the problem still occurs. If the problem seems to be resolved, you can move the Normal file to the Trash. If the issue continues to occur, go to the next step.

Step 6: Create a new user account

Sometimes, user-specific information can become corrupted. This can interfere with installing or using the application. To determine whether this is the case, you can log on as a different user or create a new user account, and then test the application.

If the issue occurs even when you use the alternative account, go to the next step.

Step 7: Test saving the file in safe mode

Try to save when the computer is operating in safe mode. If you can save while in safe mode, the problem probably concerns software that is running in the background.

Callas Went Away

For information about how to enter safe mode in Mac OS, seeClean startup to see if background programs are interfering with Office for Mac.

More information

They All Just Went Away

If the steps in this article did not resolve the issue, visit the Mac forums for possible resolutions/workarounds.