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People can use Dynamics 365 App for Outlook to tap the power of Dynamics 365 apps while using Outlook on the desktop or web. For example, view information about email or appointment recipients, or link an Outlook email or appointment to a Dynamics 365 apps record such as an opportunity, account, or case. To learn more about what Dynamics 365 App for Outlook offers, see the Dynamics 365 App for Outlook User's Guide.
2013-9-13 You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. To set up your Mac Mail to sync your Outlook.com account’s email. For more information on connecting your app to Outlook.com.
- 2020-4-5 Be more creative and achieve what matters with Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, SharePoint, Microsoft Teams, Yammer, and more. It's always up to date With an Office 365 subscription, you get the latest Office apps—both the desktop.
- 2020-4-3 The Teams Meeting add-in lets users schedule a Teams meeting from Outlook. The add-in is available for Outlook on Windows, Mac, web, and mobile. Teams Meeting add-in in Outlook for Windows The Teams Meeting add-in is automatically installed for.
Important
Dynamics 365 App for Outlook isn’t the same thing as Dynamics 365 for Outlook. As of the December 2016 Update for Dynamics 365 (online and on-premises), Dynamics 365 App for Outlook paired with server-side synchronization is the preferred way to integrate Dynamics 365 apps with Outlook. Note that tracking activities is not supported when Dynamics 365 App for Outlook and Dynamics 365 for Outlook are used together by the same user. For information on the Dynamics 365 for Outlook add-in, see the Dynamics 365 for Outlook User’s Guide.
Delegated users can not use Dynamics 365 App for Outlook to track emails. We suggest using folder-level tracking or automatic tracking for delegated users.
There are two ways to install Microsoft Office: using a Windows Installer (MSI) version or a Click-to-Run (C2R) version of Office. You might have issues accessing Microsoft Dynamics 365 apps in the Add-ins area of Outlook if you don't have the necessary updates for your installation version. For more information, see Issue when trying to access Dynamics 365 apps within the Add-ins area of Outlook.
Comparing Dynamics 365 App for Outlook with Dynamics 365 for Outlook
The following table compares Dynamics 365 App for Outlook features with Dynamics 365 for Outlook (also known as the Outlook client or add-in) as of the December 2016 Update for Dynamics 365 (online and on-premises).
| Feature | Dynamics 365 App for Outlook | Dynamics 365 for Outlook |
| Track and set regarding for email | Yes | Yes |
| Track and set regarding for appointments | Yes | Yes |
| Track and set regarding for contacts | Yes | Yes |
| Track and set regarding for tasks | No | Yes |
| One click set regarding | Yes | No |
| Shows recipients' summary | Yes | No |
| Shows the regarding record summary in the email/appointment | Yes | No |
| Works with Outlook on the web | Yes | No |
| Works with Outlook desktop | Yes | Yes |
| Works with Outlook for the Mac | Yes | No |
| Works with phones | Yes | No |
| Open and create Dynamics 365 apps record directly | Yes | Yes |
| Apply custom forms and business logic | Yes | Yes |
| Work offline | No | Yes |
| Apply email templates | Yes | Yes |
| Apply sales literature | Yes | Yes |
| Apply knowledge articles | Yes | Yes |
| Ability to monitor emails after sending | Yes | No |
| Sort, filter, format, group, and categorize views | No | Yes |
| Create Word mail-merge documents | No | Yes |
Requirements
The following are required to use Dynamics 365 App for Outlook:
Dynamics CRM Online 2016 Update, or December 2016 Update for Dynamics 365 (online and on-premises)
Synchronization of incoming email through server-side synchronization. More information:Set up server-side synchronization of email, appointments, contacts, and tasks
Required privileges as described below
Note
Supported configurations and requirements for Dynamics 365 features are listed throughout our documentation. Specific configurations not documented should be considered unsupported.
Required privileges
Dynamics 365 apps provides access to Dynamics 365 App for Outlook through the Use Dynamics 365 App for Outlook privilege. If a user doesn’t have this privilege, they’ll receive the following error:
“You haven't been authorized to use this app. Check with your system administrator to update your settings.”
Users must also have read/write privileges for the following entities.
Business Management tab:
- Mailbox
Customization tab:
Entity
Field
Relationship
System Application Metadata
System Form
User Application Metadata
View
Set the privileges for a security role
Go to Settings > Security.
Click Security Roles.
Choose a security role, and then click the Business Management tab.
In the Entity section, review the Mailbox privileges settings. The security role should have User or higher settings.
In the Privacy Related Privileges section, verify that Use Dynamics 365 App for Outlook is set to Organization. If not, click Use Dynamics 365 App for Outlook.
Supported configurations with Microsoft Exchange
As of the December 2016 Update for Dynamics 365 (online and on-premises) you can use the app with any combination of Customer Engagement or Customer Engagement (on-premises) and Exchange Online or Exchange Server (on-premises), including hybrid configurations. This means you can use Dynamics 365 App for Outlook in any of the following configurations:
| Customer Engagement | Exchange Online |
| Customer Engagement | Exchange Server (on-premises), version 15.0.1236.3.32 (Cumulative Update 14 for Exchange Server 2013) or greater |
| Customer Engagement (on-premises) | Exchange Server (on-premises), version 15.0.1236.3.32 (Cumulative Update 14 for Exchange Server 2013) or greater |
| Customer Engagement (on-premises) | Exchange Online |
Note
If you use Customer Engagement (on-premises), you'll need to authenticate with IFD authentication as described below.
Supported browsers for Outlook on the web
You can use Dynamics 365 App for Outlook with Outlook on the web on the following browsers:
Internet Explorer 11, or Microsoft Edge
The following configuration is supported:
Protected Mode is enabled for Internet security zone. To enable Protected Mode: in IE 11, go to Tools > Internet options > Security tab > Internet.
Protected Mode is enabled for Local intranet security zone. To enable Protected Mode: in IE 11, go to Tools > Internet options > Security tab > Local Internet.
Your Dynamics 365 URL is in the Local intranet security zone list of trusted websites. In IE 11, go to Tools > Internet options > Security tab > Local intranet > Sites > Advanced.
Google Chrome (latest version) on Windows
Firefox (latest version) on Windows
Apple Safari (version 9 or version 10) on Mac or on OSX
Supported operating systems for Outlook on the desktop
You can use Dynamics 365 App for Outlook on these versions of Outlook for the desktop:
Outlook 2013 and Outlook 2016.
Outlook for Mac.
Exchange Server version 15.0.1236.3.32 (Cumulative Update 14 for Exchange Server 2013) or greater is required.
Supported mobile devices
You can use Dynamics 365 App for Outlook with Outlook on the web in the mobile browser on any of the following phones and operating systems:
Apple iPhone devices running iOS version 8, 9, or 10.
Android phones running Android 4.4 (KitKat) or 5.0 (Lollipop), 6 (Marshmallow), or 7 (Nougat).
Windows Phone devices running Windows 8.1 or Windows 10.
Supported clients per feature
The Dynamics 365 App for Outlook features supported depend on the client you're running. The following table summarizes which features are supported for each client/configuration of Customer Engagement and Exchange.
(1) Outlook on the web supports Internet Explorer 10, Internet Explorer 11, Microsoft Edge, Safari 9, Safari 10, Firefox, and Chrome.
(2) Mobile Outlook on the web supports Windows 8.1, Windows 10, iOS 8, iOS 9, iOS 10, Android KitKat (4.4), Android Lollipop, Android Marshmallow, and Android Nougat.
(3) Tracking email in compose mode and tracking appointments requires Exchange Server 2013 CU14 or Exchange Server 2016.
(4) Tracking contacts is supported only on Exchange Server2016 CU3 and Outlook 2016 16.0.6741.1000 and later.
(5) Adding email templates, Knowledge Management articles, and sales literature is not supported in Mobile Outlook on the web.
(6) Supported only on Outlook 2016 16.0.7426.1049 and later.
(7) Supported only on 16.0.6741.1000 and later.
(8) Supported on iPhones 6S or higher, with iOS 8 or higher.
Supported servers
The server requirements for using Office Add-ins are Exchange Server 2013, Exchange Server 2016, or Exchange Online.
Supported languages
Microsoft Outlook Web App Mac Os
Dynamics 365 App for Outlook supports the following languages:
| Bulgarian (Bulgaria) - 1026 | Hindi (India) - 1081 | Portuguese (Portugal) - 2070 |
| Chinese (People's Republic of China) - 2052 | Hungarian - 1038 | Romanian - 1048 |
| Chinese (Taiwan) - 1028 | Indonesian - 1057 | Russian - 1049 |
| Croatian (Croatia) - 1050 | Italian - 1040 | Serbian - 2074 |
| Czech (Czech Republic) - 1029 | Japanese - 1041 | Slovak - 1051 |
| Danish - 1030 | Kazakh - 1087 | Slovenian - 1060 |
| Dutch - 1043 | Korean - 1042 | Spanish - 3082 |
| English - 1033 | Latvian - 1062 | Swedish - 1053 |
| Estonian - 1061 | Lithuanian - 1063 | Thai - 1054 |
| Finnish - 1035 | Malaysian - 1086 | Turkish - 1055 |
| French - 1036 | Norwegian - 1044 | Ukrainian - 1058 |
| German - 1031 | Polish - 1045 | Vietnamese - 1066 |
| Greek - 1032 | Portuguese (Brazil) - 1046 |
Deploy Dynamics 365 App for Outlook
After setting up server-side synchronization and setting the required privileges, you can push Dynamics 365 App for Outlook to some or all users, or you can have users install it themselves as needed.
Note
If you're on Dynamics 365 (on-premises), see the section below: To deploy to Dynamics 365 apps (on-premises) users
To push the app to users
Make sure that you have the System Administrator or System Customizer security role or equivalent permissions.
Check your security role
Follow the steps in View your user profile.
Don’t have the correct permissions? Contact your system administrator.
Go to Settings > Dynamics 365 App for Outlook.
In the Getting Started with Dynamics 365 App for Outlook screen, under Add for Eligible Users (you may have to click Settings if you’re opening this screen for the second or subsequent time), select the Automatically add the app to Outlook check box if you want to have users get the app automatically. If a user has the required privileges and email is synchronized through server-side synchronization, you won’t have to do anything more to push the app to them. For example, if you add the required privileges to the Salesperson role, and then assign this role to a new user, they’ll automatically get the app.
Do one of the following:
To push the app to all eligible users, click Add App for All Eligible Users.
To push the app to certain users, select those users in the list, and then click Add App to Outlook.
Tip
If the list shows that a user is pending or hasn’t been added, you can click the Learn more link next to the user to find more information about status.
When you’re done, click Save.
To have users install the app themselves
Users click the Settings button , and then click Apps for Dynamics 365 apps.
In the Apps for Dynamics 365 apps screen, under Dynamics 365 App for Outlook, users click Add app to Outlook.
Note
Users can also disable or remove the add-in themselves, if needed. For more information, see the Dynamics 365 App for Outlook User’s Guide.
To deploy to Dynamics 365 for Customer Engagement apps (on-premises) users
Follow these steps if you're using Dynamics 365 for Customer Engagement apps (on-premises).
- Configure your Dynamics 365 for Customer Engagement apps server for Internet-facing deployment. See Configure IFD for Microsoft Dynamics 365 for Customer Engagement apps.
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To deploy to Dynamics 365 apps (on-premises) users
Follow these steps if you're using Dynamics 365 apps (on-premises).
Configure your Dynamics 365 apps server for Internet-facing deployment. See Configure IFD for Microsoft Dynamics 365 apps.
If you are using Dynamics 365 apps (on-premises), you need to enable OAuth on the Dynamics server, and register the Dynamics 365 App for Outlook with ADFS. Microsoft office repair tool mac. You also need to make sure that OAuth us enabled for Exchange. See Configure Windows Server 2012 R2 for Dynamics 365 apps that use OAuth.
Troubleshooting installation problems
If you or your users have trouble installing Dynamics 365 App for Outlook, it may be because their Exchange mailbox is currently linked to another Customer Engagement organization. An Exchange mailbox (email address) can only synchronize appointments, contacts, and tasks with one organization, and a user that belongs to that organization can only synchronize appointments, contacts, and tasks with one Exchange mailbox. You can overwrite the setting stored in Exchange if you want to change the primary synchronizing organization. For more information, see this KB article.
If your organization is using a custom EWS URL on your Exchange Online configuration (in place of the default https://outlook.office365.com), Dynamics 365 App for Outlook is not supported.You will receive the message Sorry, something went wrong. Please try again, or restart the application. Error code: Error_Message_0x80070000 when you use Dynamics 365 App for Outlook in Outlook Desktop and Outlook Web Access.
Explore the User’s Guide and train your users
To learn how to use Dynamics 365 App for Outlook, see the Dynamics 365 App for Outlook User’s Guide.
Microsoft Outlook Web Access
See Also
Dynamics 365 App for Outlook User's Guide
Read more details about supported clients in this blog: Dynamics 365 App for Outlook Support Matrix
Set up server-side synchronization of email, appointments, contacts, and tasks
Add users, licenses, and security roles
Add interoperation features to Microsoft Dynamics 365 apps
Mit dem Microsoft Teams-Besprechungs-Add-Ins können Benutzer eine Teambesprechung von Outlook aus planen.The Teams Meeting add-in lets users schedule a Teams meeting from Outlook.Das Add-in ist für Outlook unter Windows, Mac, im Web und Mobile verfügbar.The add-in is available for Outlook on Windows, Mac, web, and mobile.
Microsoft Teams-Besprechungs-Add-In in Outlook für WindowsTeams Meeting add-in in Outlook for Windows
Das Microsoft Teams-Besprechungs-Add-In wird für Benutzer, auf deren Windows-PC Microsoft Teams und entweder Office 2010, Office 2013 oder Office 2016 installiert ist, automatisch installiert.The Teams Meeting add-in is automatically installed for users who have Microsoft Teams and either Office 2010, Office 2013 or Office 2016 installed on their Windows PC.Die Benutzer sehen auf dem Menüband „Kalender“ in Outlook das Microsoft Teams-Besprechungs-Add-In.Users will see the Teams Meeting add-in on the Outlook Calendar ribbon.
Hinweis
- Es gibt weitere Überlegungen, ob Ihre Organisation beide Teams und Skype for Business ausführt.There are additional considerations if your organization runs both Teams and Skype for Business.Unter bestimmten Umständen steht das Team-Add-in in Outlook nicht zur Verfügung.Under some circumstances, the Teams add-in is not available in Outlook.Weitere Informationen finden Sie unter Upgrade von Skype for Business in Teams .See Upgrade from Skype for Business to Teams for details.
- Benutzerberechtigungen zum Ausführen der Datei „Regsvr32.exe“ sind eine Mindestanforderung, damit das Add-In für „Teams Meeting“ auf dem Computer installiert wird.User permissions to execute the Regsvr32.exe file is a minimum requirement for the Teams Meeting add-in to be installed on the computer.
- Wenn Benutzer das Microsoft Teams-Besprechungs-Add-In nicht sehen, weisen Sie sie an, Outlook und Microsoft Teams zu schließen, den Microsoft Teams-Client neu zu starten, sich bei Microsoft Teams anzumelden und den Outlook-Client zu starten (in dieser Reihenfolge).If users do not see the Teams Meeting add-in, instruct them to close Outlook and Teams, then restart the Teams client first, then sign in to Teams, and then restart the Outlook client, in that specific order.
- Wenn Sie eine Office Outlook-Installation aus dem Microsoft Store verwenden, wird das Add-In für „Teams Meeting“ nicht unterstützt.If you are using an Office Outlook installation from the Microsoft Store, the Teams Meeting add-in isn't supported.Benutzern, die dieses Add-In benötigen, wird empfohlen, die Klick-und-Los-Version von Office zu installieren, wie im Artikel Office unter Windows 10 im S-Modus beschrieben.Users who require this add-in are advised to install Click-to-Run version of Office, as outlined in Office on Windows 10 in S mode article.
Teams Meeting-Add-In in Outlook für MacTeams Meeting add-in in Outlook for Mac
Die Schaltfläche „Teams Meeting“ in Outlook für Mac wird im Menüband von Outlook für Mac angezeigt, wenn Outlook im Produktions-Build 16.24.414.0 und höher ausgeführt und als Office 365-Kundenabonnement aktiviert wird.The Teams Meeting button in Outlook for Mac will appear in the Outlook for Mac ribbon if Outlook is running production build 16.24.414.0 and later and is activated with an Office 365 client subscription.
Die Besprechungskoordinaten (der Link zum Beitreten zu einer Teams-Besprechung und die Einwahlnummern) werden der Besprechungseinladung hinzugefügt, nachdem der Benutzer auf Senden geklickt hat.The meeting coordinates (the Teams join link and dial-in numbers) will be added to the meeting invite after the user clicks Send.
Microsoft Teams-Besprechungs-Add-In in Outlook Web AppTeams Meeting add-in in Outlook Web App
Die Schaltfläche „Teams-Besprechungen“ in Outlook Web App wird als Teil der neuen Ereigniserstellung angezeigt, wenn der Benutzer eine frühe Version des neuen Outlook im Web verwendet.The Teams Meetings button in Outlook Web App will appear as part of new event creation if the user is on an early version of the new Outlook on the web.Informationen dazu, wie Benutzer die frühe Version des neuen Outlook im Web testen können, finden Sie im Outlook-Blog.See the Outlook Blog to learn about how users can try the early version of the new Outlook on the web.
Die Besprechungskoordinaten (der Link zum Beitreten zur Teams-Besprechung und Einwahlnummern) werden der Besprechungseinladung hinzugefügt, nachdem der Benutzer auf Senden geklickt hat.The meeting coordinates (the Teams join link and dial-in numbers) will be added to the meeting invite after the user clicks Send.
Microsoft Teams-Besprechungs-Add-in in Outlook Mobile (iOS und Android)Teams Meeting add-in in Outlook mobile (iOS and Android)
Die Schaltfläche „Teams-Besprechung“ wird in den neuesten Builds der Outlook-App für iOS-und Android angezeigt.The Teams Meeting button shows up in latest builds of the Outlook iOS and Android app.
Die Besprechungskoordinaten (der Link zum Beitreten zur Teams-Besprechung und Einwahlnummern) werden der Besprechungseinladung hinzugefügt, nachdem der Benutzer auf Senden geklickt hat.The meeting coordinates (the Teams join link and dial-in numbers) will be added to the meeting invite after the user clicks Send.
Microsoft Teams-Besprechungs-Add-In und Uhrzeit finden für OutlookTeams Meeting add-in in and FindTime for Outlook
Uhrzeit finden ist ein Add-In für Outlook, das Benutzern dabei hilft, sich hinsichtlich des Besprechungszeitpunkts in Unternehmen zu einigen.FindTime is an add-in for Outlook that helps users reach a consensus on a meeting time across companies.Sobald die Besprechungsteilnehmer ihren bevorzugten Zeitpunkt angegeben haben, sendet Uhrzeit finden die Besprechungseinladung im Namen des Benutzers.Once the meeting invitees have provided their preferred times, FindTime sends out the meeting invite on the user's behalf.Wenn die Option Onlinebesprechung in Uhrzeit finden ausgewählt ist, plant Uhrzeit finden eine Skype for Business- oder eine Microsoft Teams-Besprechung.If the Online meeting option is selected in FindTime, FindTime will schedule a Skype for Business or Microsoft Teams meeting.(Die von Uhrzeit finden verwendete Option hängt von dem standardmäßigen Onlinebesprechungskanal ab, der von Ihrer Organisation festgelegt wurde.)(FindTime will use whichever has been set by your organization as the default online meeting channel.)
Hinweis
Wenn Sie eine Skype for Business-Einstellung in Ihrem Uhrzeit finden-Dashboard gespeichert haben, wird diese anstelle von Microsoft Teams von Uhrzeit finden verwendet.If you saved a Skype for Business setting in your Findtime dashboard, FindTime will use that instead of Microsoft Teams.Wenn Sie Microsoft Teams verwenden möchten, löschen Sie die Skype for Business-Einstellung in Ihrem Dashboard.If you want to use Microsoft Teams, delete the Skype for Business setting in your dashboard.
Weitere Informationen finden Sie unter Planen von Besprechungen mit Uhrzeit finden.See Schedule meetings with FindTime for more information.
AuthentifizierungsanforderungenAuthentication requirements
Benutzer des Microsoft Teams-Besprechungs-Add-Ins müssen sich mit moderner Authentifizierung bei Microsoft Teams anmelden.The Teams Meeting add-in requires users to sign in to Teams using Modern Authentication.Wenn Benutzer diese Methode nicht zur Anmeldung verwenden, können Sie weiterhin den Team-Client verwenden, können jedoch keine Teams-Onlinebesprechungen mit dem Outlook-Add-in planen.If users do not use this method to sign in, they'll still be able to use the Teams client, but will be unable to schedule Teams online meetings using the Outlook add-in.Dies können Sie mit einer der folgenden Methoden korrigieren:You can fix this by doing one of the following:
- Wenn die moderne Authentifizierung für Ihre Organisation nicht konfiguriert ist, sollten Sie sie konfigurieren.If Modern Authentication is not configured for your organization, you should configure Modern Authentication.
- Wenn die moderne Authentifizierung konfiguriert ist, aber die Benutzer den Vorgang im Dialogfeld abgebrochen haben, weisen Sie die Benutzer an, sich mit mehrstufiger Authentifizierung erneut anzumelden.If Modern Authentication is configured, but they canceled out on the dialog box, you should instruct users to sign in again using multi-factor authentication.
Weitere Informationen zum Konfigurieren der Authentifizierung finden Sie unter Identitätsmodelle und Authentifizierung in Microsoft Teams.To learn more about how to configure authentication, see Identity models and authentication in Microsoft Teams.
Aktivieren von privaten BesprechungenEnable private meetings
Microsoft Outlook Web App Account
Die Option Zeitplanung für private Besprechungen zulassen muss im Microsoft Teams Admin Center aktiviert sein, damit das Add-In bereitgestellt wird.Allow scheduling for private meetings must be enabled in the Microsoft Teams admin center for the add-in to get deployed.Wechseln Sie im Admin Center zu Besprechungen > Besprechungsrichtlinien, und legen Sie im Abschnitt AllgemeinZeitplanung für private Besprechungen zulassen auf „Aktiviert“ fest.)In the admin center, go to Meetings > Meeting Policies, and in the General section, toggle Allow scheduling private meetings to On.)
Der Microsoft Teams-Client ermittelt, ob die Benutzer die 32-Bit- oder 64-Bit-Version benötigen, und installiert dann das richtige Add-In.The Teams client installs the correct add-in by determining if users need the 32-bit or 64-bit version.
Hinweis
Möglicherweise müssen die Benutzer Outlook nach einer Installation oder einem Upgrade von Microsoft Teams neu starten, um das aktuelle Add-In zu erhalten.Users might need to restart Outlook after an installation or upgrade of Teams to get the latest add-in.
Microsoft Teams-Upgrade-Richtlinie und das Microsoft Teams-Besprechungs-Add-In für OutlookTeams upgrade policy and the Teams Meeting add-in for Outlook
Kunden können von Skype for Business auf Microsoft Teams umsteigen.Customers can choose their upgrade journey from Skype for Business to Teams.Mandantenadministratoren können den Teams-Modus „Koexistenz“ verwenden, um diesen Umstieg für ihre Benutzer zu definieren.Tenant admins can use the Teams co-existence mode to define this journey for their users.Mandantenadministratoren haben die Möglichkeit, die Nutzung von Teams zusammen mit Skype for Business (Inselmodus) zu ermöglichen.Tenant admins have the option to enable users to use Teams alongside Skype for Business (Islands mode).
Wenn Benutzer im Inselmodus eine Besprechung in Outlook planen, erwarten sie in der Regel, dass sie auswählen können, ob Sie eine Skype for Business- oder eine Microsoft Teams-Besprechung planen.When users who are in Island mode schedule a meeting in Outlook, they typically expect to be able to choose whether to schedule a Skype for Business or a Teams meeting.In Outlook im Web, Outlook für Windows und Outlook für Mac werden Benutzern sowohl Skype for Business- als auch Microsoft Teams-Add-Ins angezeigt, wenn sie den Inselmodus verwenden.In Outlook on the web, Outlook Windows, and Outlook Mac, users see both Skype for Business and Teams add-ins when in Islands mode.Aufgrund bestimmter Einschränkungen in der ersten Version kann Outlook Mobile nur das Erstellen von Besprechungen in Skype for Business oder Microsoft Teams unterstützen.Due to certain limitations in the initial release, Outlook mobile can only support creating Skype for Business or Teams meetings.Details finden Sie in der folgenden Tabelle.See the following table for details.
Microsoft Outlook Web App Mac Free
| Koexistenzmodus im Microsoft Teams Admin CenterCoexistence mode in the Teams admin center | Standardmäßiger Besprechungsanbieter in Outlook MobileDefault meetings provider in Outlook mobile |
|---|---|
| InselmodusIslands | Skype for BusinessSkype for Business |
| Nur Skype for BusinessSkype for Business only | Skype for BusinessSkype for Business |
| Skype for Business mit Zusammenarbeit in Microsoft TeamsSkype for Business with Teams collaboration | Skype for BusinessSkype for Business |
| Skype for Business mit Zusammenarbeit und Besprechungen in Microsoft TeamsSkype for Business with Teams collaboration and meetings | TeamsTeams |
| Nur Microsoft TeamsTeams only | Microsoft TeamsTeams |
Microsoft Outlook Web App Change Password
Andere ÜberlegungenOther considerations
Die Funktionen des Microsoft Teams-Besprechungs-Add-Ins werden noch weiterentwickelt. Beachten Sie daher Folgendes:The Teams Meeting add-in is still building functionality, so be aware of the following:
- Das Add-In ist für geplante Besprechungen mit bestimmten Teilnehmern gedacht, nicht für Besprechungen in einem Kanal.The add-in is for scheduled meetings with specific participants, not for meetings in a channel.Kanalbesprechungen müssen in Microsoft Teams geplant werden.Channel meetings must be scheduled from within Teams.
- Das Add-In funktioniert nicht, wenn sich im Netzwerkpfad zwischen dem PC des Benutzers und den Microsoft Teams-Diensten ein Authentifizierungsproxy befindet.The add-in will not work if an Authentication Proxy is in the network path of user's PC and Teams Services.
- Benutzer können keine Liveereignisse von Outlook aus planen.Users can't schedule live events from within Outlook.Wechseln Sie zu Microsoft Teams, um Liveereignisse zu planen.Go to Teams to schedule live events.Weitere Informationen finden Sie unter Was sind Microsoft Teams-Liveereignisse?.For more information, see What are Microsoft Teams live events?.
ProblembehandlungTroubleshooting
Wenn Sie das Add-In für Teams-Besprechungen für Outlook nicht installieren können, versuchen Sie diese Schritte zur Problembehandlung.If you cannot get the Teams Meeting add-in for Outlook to install, try these troubleshooting steps.
- Stellen Sie sicher, dass alle verfügbaren Updates für den Outlook-Desktopclient angewendet wurden.Ensure all available updates for Outlook desktop client have been applied.
- Starten Sie den Teams-Desktopclient neu.Restart the Teams desktop client.
- Melden Sie sich ab, und melden Sie sich dann wieder beim Teams-Desktopclient an.Sign out and then sign back in to the Teams desktop client.
- Starten Sie den Outlook-Desktopclient neu.Restart the Outlook desktop client.(Stellen Sie sicher, dass Outlook nicht im Administratormodus ausgeführt wird.)(Make sure Outlook isn't running in admin mode.)
- Stellen Sie sicher, dass der Name des angemeldeten Benutzerkontos keine Leerzeichen enthält.Make sure the logged-in user account name does not contain spaces.(Dies ist ein bekanntes Problem, das in einem zukünftigen Update behoben wird.)(This is a known issue, and will be fixed in a future update.)
- Stellen Sie sicher, dass Single Sign-On (SSO) aktiviert ist.Make sure single sign-on (SSO) is enabled.
Wenn Ihr Administrator Microsoft Exchange so konfiguriert hat, dass der Zugriff auf Exchange Web Server (EWS) gesteuert wird, ist ein Stellvertreter nicht in der Lage, eine Microsoft Teams-Besprechung im Namen des Vorgesetzten zu planen.If your administrator has configured Microsoft Exchange to control access to Exchange Web Server (EWS), a delegate won't be able to schedule a Teams meeting on behalf of the boss.Die Lösung für diese Konfiguration befindet sich noch in der Entwicklung und wird demnächst veröffentlicht.The solution for this configuration is under development and will be released in the future.
Eine allgemeine Anleitung zum Deaktivieren von Add-Ins finden Sie unter Anzeigen, Verwalten und Installieren von Add-Ins in Office-Programmen.For general guidance about how to disable add-ins, see View, manage, and install add-ins in Office programs.
Microsoft Outlook Web App Email
Weitere Informationen zu Besprechungen und Anrufen in Microsoft TeamsLearn more about meetings and calling in Microsoft Teams.
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