Microsoft Word 2011 Will Not Open On Mac

  • Jan 25, 2019  Download Microsoft Word for macOS 10.13 or later and enjoy it on your Mac. ‎A qualifying Office 365 subscription is required for Word, Excel, PowerPoint and Outlook. The trusted Word app lets you create, edit, view, and share your files with others quickly and easily.
  • Apr 16, 2018  Now, open the Microsoft folder (in Preferences), and drag to the desktop. Note If you have Service Pack 2 installed, open Application Support Microsoft instead of Preferences Microsoft. Do you see the error? Quit Word, and drag one of the files back to its default location and test again.
  • Feb 03, 2014 I have been running MS Office 2011 for Home and Student on my MacBookPro (OS 10.6.8 ) without any problems. Now all of a sudden, for no apparent reason, it crashes when I start, Excel, Word, or PowerPoint. I have uninstalled the program and reinstalled it three times using the following.
  • Hi, For the last couple of days, the word app on my mac won't open. It bounces after clicking in the icon and then nothing happens. I have to force the app to shut down. All the other office apps are working fine. I downloaded the latest version of Mac OS. What should I do to fix this?
  • Microsoft Office for Mac 2011 offers a solid update to the Word, Excel, PowerPoint, and the other members of the productivity suite. Though the latest package is still not on par with the Windows.

Sep 07, 2017 Note To verify that you have installed this update, you can open any Microsoft Office 2011 application to check the version number. For example, open Word, and then on the Word menu, click About Word. In the dialog box, compare the version number next to Latest Installed Update.



Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.


While using Word for Mac one or more Toolbars are missing and cannot be added.


This behavior can be caused by one of these things:

  • The oval button in the upper-right corner of the document was clicked. This button 'toggles' display of toolbars on and off.
  • There is an issue with the Normal template in Word.
  • The toolbars or menus are modified.


To resolve this problem, try the following methods.

Method 1: Make sure that tool bar display is not turned off

  1. In the upper-right corner of the window click the oval button.


    When this button is clicked, it hides all the toolbars. A second click causes the toolbars to be displayed.

  2. If the toolbars reappear, quit, and then restart Word to make sure that the appropriate toolbars are displayed.

If Method 1 did not resolve the problem, try Method 2.

Method 2: Reset the toolbars and menus in Word

You can reset the toolbars and menus in the Customize Toolbars and Menus option, any saved customization is removed, and all settings are reverted to the original default settings.

  1. Open Word.
  2. Go to View in the menu.
  3. Choose Toolbars.
  4. Select Customize Toolbars and Menus.
  5. Select Toolbars and Menus in the top of the Customize Toolbars and Menus window.
  6. Select the item in the list you want to reset (Menu Bar, Standard, Formatting).
  7. Click Reset.
  8. Click OK when getting prompt: 'Are you sure you want to reset the changes made..'
  9. Click OK.

Microsoft silverlight fix it mac. Note

When View is missing from the menu, then you can also Control Click the Standard Toolbar and go to Customize Toolbars and Menus here.

If Method 2 did not resolve the problem, try Method 3.

Method 3: Create a new Normal template Note

When a new Normal template is created, any saved customization is removed, and all settings are reverted to the original default settings.

Step 1: Quit all programs

To quit active applications, follow these steps:

  1. On the Apple menu, click Force Quit.

  2. Select an application in the 'Force Quit Applications' window.

  3. Click Force Quit.

  4. Repeat the previous steps until you quit all active applications.


When an application is force quit, any unsaved changes to open documents are not saved.

Why Will Microsoft Not Open

When you are finished, click the red button in the upper-left corner and proceed to Step 2.

Step 2: Word 2008 and 2011: Move the Normal.dotm template file to the Trash

  1. Quit all Microsoft Office applications.
  2. On the Go menu, click Home.
  3. Open Library.


    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  4. Select the Application Support folder.
  5. Select the Microsoft folder.
  6. Open the Office folder.
  7. Open the User Templates folder.
  8. Move Normal.dotm to the Trash.
  9. Start Word, a new Normal.dotm template will be created when you choose Quit Word in the Word menu.


When you had Word 2004 on your Mac previously and you now have Word 2008 or Word 2011, also check if the Word 2004 Normal file is present on the system, if so, trash this Normal template file as well.

Step 3: Word 2004: Move the Normal template file to the Trash

  1. Quit all Microsoft Office applications.
  2. On the Go menu, click Home.
  3. Select the Documents folder.
  4. Select the **Microsoft User Data **folder.
  5. Move Normal to the Trash.
  6. Start Word, a new Normal template will be created when you choose Quit Word in the Word menu.

Outlook has suddenly stopped working. Outlook 2011 for Mac application won’t launch or start. Splash screen comes up and then disappears again.Then the program quit.
Solution 1:- (Rebuild Outlook database)
Method 1: Press and hold Option key when launching Outlook to rebuild the identity.
Method 2: Press and hold Alt key (windows) and click the Outlook icon on on the Dock (If the icon not appears on dock, Go to /Applications/Microsoft Office 2011 folder and drag the outlook file to Dock).
Microsoft database utility will appear. Now click the Rebuild button.
It will reboot Outlook database. After it finished the process, click the Done button and close the Microsoft Database utility.
Method 3: Open Applications and choose Microsoft Office 2011 folder. Then select the office folder and find Microsoft Database Here you can find rebuild option.
Solution 2:- (Remove Outlook preference file)
Go to ~/Library/Preferences and delete Outlook preference file (file name starts with “”).
Solution 3: (Nano suggested)
Open Terminal app and type the following command to delete old preferences.

Next type or paste the following command to kill the cached preferences.


My Microsoft Word Program Will Not Open

Then launch Microsoft Outlook.
If the above methods doesn’t work, re-install office 2011 software.