Microsoft Docs For Mac Reset

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Office 2019 for Mac and Office 2016 for Mac: How to force a refresh for templates. In these versions of Office for Mac, templates refresh when you open protected content or you protect content by using a sensitivity label that's newly configured to apply encryption. Mar 28, 2013 Unfortunately, if you reset a Mac to factory settings, you will lose all the installed applications, including Microsoft Office, and it's not possible to change this. After restoring the iMac to factory settings, you will have to reinstall Microsoft Office. To reset the Mac to factory settings: 1. Jan 14, 2020  If there are no contact methods on the account that you can use, select I don’t have any of these and then skip ahead in this article to “Recover your Microsoft account if you can’t receive a verification code” below. Type the requested info to verify that it's really your email address or phone number. Next, select Send code. Jan 11, 2019 One function you still might need to use from time to time is reset Microsoft Edge to its factory default settings. Here's how to do it if glitches pop up. How to Reset or Reinstall Microsoft Edge. On the Tools tab, click Accounts. In the left pane, click the account in which you want to change the password. In the right pane, enter a new password in the Password box. Close the Accounts window.

I've offered a bunch of power tips to customize the contents of your OS X Dock: Adding spaces between applications, for example, or adding recently-added apps and documents. If you went overboard, however, and your Dock is now far too disorderly for your tastes, here's how to reset it.

Even if you haven't heavily customized your Dock using Terminal commands, this week's power tip can come in handy. Because this won't just get rid of Terminal customizations. It'll reset your Dock to its default settings, just like when you first took your Mac out of the box. Default apps will be restored to their standard locations, and preferences like magnification, hiding, and so on, will be reset.

Everything will be reset.

How to reset your Dock to its default

  1. Open Terminal (located in the Utilities folder).
  2. Type (or copy and paste) defaults delete com.apple.dock; killall Dock
  3. Hit return.

Your Dock will now be new as the day it shipped. Customize again with care.

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This article is written and maintained by Matt Philipenko, Sr Premier Field Engineer.

It's very common for users to switch devices or for an enterprise to add or change Microsoft Office 365 tenants. Another scenario is when enterprise organizations roam licenses or credentials to simplify the sign- in process. After an Office 365 user is activated, there are multiple locations that must be cleared to reset the application to a clean state.

Step 1: Remove Office 365 license for subscription -based installations

Note

If Shared Computer Activation (SCA) is enabled and running, you should not see any product keys installed when you follow this procedure. However, if you are trying to set up SCA on a computer, make sure that you first clean up any existing keys.

Microsoft Docs For Mac Reset

To remove the Office 365 license, follow these steps:

  1. Run the following cscript command:

    Note

    The opss.vbs script is in the Program FilesMicrosoft OfficeOffice16 folder. If you installed the 32-bit version of Office on a 64-bit operating system, the script is in the Program Files (x86)Microsoft OfficeOffice16 folder. Before you run the 'ospp.vbs' command, you may have to change to the correct directory by using one of the following commands, based on your Office versions:

    • cd C:Program Files (x86)Microsoft OfficeOffice16
    • cd C:Program Files/Microsoft Office/Office16

    The 'ospp.vbs' command generates a report of the current licenses that are in use. The output resembles the following example:

    Note

    You might see multiple licenses in the report. However, if the output contains a 'No installed Product Keys' message after you run ospp.vbs /dstatus, you can skip 'Step 2: Remove cached identities in HKCU registry' and go to Step 3.

  2. Note the value for Last 5 characters of installed product key.

  3. Run the following command:

    For example:

    Repeat the command if it is necessary until all keys are removed.

    If the output contains a 'product key uninstall successful' message, you can close the Command Prompt window and go to Step 2.

Step 2: Remove cached identities in HKCU registry

Warning

Follow the steps in this section carefully. Serious problems can occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

Microsoft Docs For Mac Reset

In Registry Editor, locate the following registry:

HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0CommonIdentityIdentities

Remove all the identities under the Identities registry entry.

Note

Microsoft Docs For Mac Reset Windows 7

If you have Shared Computer Licensing enabled, remove the same identities from the registry HKEY_USERSThe user's SID.

Step 3: Remove the stored credentials in Credential Manager

  1. Open Control Panel > Credential Manager.

  2. Remove all Windows credentials that are listed for Office16. To remove the credentials, select the drop-down arrow and then select Remove.

For Shared Computer Licensing scenarios, you must remove the tokens and identities that are listed as follows:

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Microsoft Apps For Mac

AppdatalocalMicrosoftOffice16.0Licensing

Step 4: Clear persisted locations

Clear the following persisted locations:

Credential Manager

  • AppdataRoamingMicrosoftCredentials
  • AppdataLocalMicrosoftCredentials
  • AppdataRoamingMicrosoftProtect
  • HKEY_CURRENT_USERSoftwareMicrosoftProtected Storage System Provider

Microsoft Docs For Mac Reset Key

Office 365 activation tokens and identities

  • AppdatalocalMicrosoftOffice16.0Licensing
  • %localappdata%MicrosoftOfficeLicenses (Microsoft 365 Apps for enterprise version 1909 or later)
  • HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0CommonIdentity
  • HKEY_USERSThe user's SIDSoftwareMicrosoftOffice16.0CommonIdentity

These steps reset the activation state for Microsoft 365 Apps for enterprise. After the locations are cleared, the activation flow will represent an initial activation.

Docs.microsoft.com

The four steps can be automated by using a script. To do this, copy the following content, save the content as a .vbs file, and then run the .vbs file.